Simple Points and Rewards

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My Account Rewards Dashboard

Updated September 11, 2026

The Rewards Dashboard is the customer-facing page where people check their balance, claim rewards and see their history. It appears as a Rewards tab on the WooCommerce My Account page, and can also be placed on a page of your own. Everything about it is configured under Points & Rewards › Settings › Rewards Dashboard.

Show it on My Account

Turn on Show Rewards tab on the My Account page and a Rewards item is added to the My Account menu, at /my-account/rewards/. A link beside the setting opens it so you can check the result straight away.

Show it on a page of your own

You can instead (or additionally) run the dashboard from a normal WordPress page. Create a page containing the [spar_points_rewards] shortcode, then pick it under Select Rewards Dashboard Page.

Only pages that actually contain the shortcode appear in that dropdown, so if a page you have just made is missing, check the shortcode saved correctly and use Refresh. If you have not made one yet, Create Page with Shortcode builds it for you.

What the dashboard shows

The customer rewards dashboard showing available points, total earned and current level across the top, with the Earn Points tab open below listing Points for Spending, Points for Orders and Points for Referrals.
The Earn Points tab, with the points summary above it and the dashboard tabs in between.
  • Points summary – the current balance, with optional lifetime total, pending points, level badge and progress bar.
  • Earn Points – the active earning methods and what each is worth.
  • Claim Rewards – the rewards on offer, greyed out until affordable.
  • Your Vouchers – claimed voucher codes, with a button to apply one to the cart.
  • History – a paginated record of every points transaction.
  • Levels – tier progression, when levels are enabled.

Edit the wording

The Claim Rewards tab of the customer rewards dashboard, showing voucher rewards as cards with their points cost, value and a Claim Now button.
The Claim Rewards tab. Each reward shows its points cost and value, with the claim button enabled once the customer can afford it.

Several sections have their own intro text:

  • Show intro message on Earn Points tab and Earn Points Text – the line above the earning methods. Turn the toggle off to drop it entirely.
  • Redemption Text – the line above the claimable rewards.
  • Dashboard Header Text and Dashboard Sub-header Text – the heading at the top of the dashboard. The header accepts {points_label}, so it follows whatever you have named your points.

Leave any of these blank to use the default, which is translated for you.

Choose what each reward shows

The Redemption Section has a toggle per element, so you can strip the reward cards back to just what matters on your store:

  • Show reward name
  • Show reward points
  • Show reward value
  • Show remaining points text – how many more points are needed.
  • Show redemption progress bar
  • Enable confetti animation on redemption

The points discount section

Show Points Discount section on rewards dashboard controls whether the instant discount tool appears on the dashboard, with an optional Intro Message of your own. This only has an effect when Points Discount on Checkout is enabled.

Tabs, dark mode and colours

Reordering and renaming the dashboard tabs, the dark mode options and the theme colours are all on this same settings tab, in the Dashboard Tabs, Dark Mode and Theme Colors sections. See Customise the rewards dashboard.

Banned customers

A customer marked as banned cannot see the rewards dashboard at all, and cannot earn or redeem.

Embedding pieces elsewhere

Use [spar_points_rewards] for the whole dashboard. A separate shortcode, [simple_points_rewards], outputs a single data value rather than the dashboard, and needs a display attribute to say which one – for example [simple_points_rewards display="points"] for the current balance. See the Shortcodes Reference for the full list.

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