The store credit page is missing from My Account
Updated September 14, 2026
The store credit dashboard is a WooCommerce account endpoint, so problems with it almost always come down to the setting being off or to WordPress rewrite rules being stale.
Check the setting first
Show a store credit dashboard in My Account under Store Credit › Settings › Credit Dashboard controls both the menu item and the page. With it off, neither exists.
Re-save your permalinks
This is the single most common fix. The endpoint’s rewrite rule is cached by WordPress, and a site that was migrated, restored from a backup, or had its permalink structure changed can end up with the menu item present but the page 404ing or redirecting.
Open Settings › Permalinks and press Save Changes once. You do not need to change anything – saving is what regenerates the rules.
A page or product with the same slug
If something else on the site uses the slug store-credit, WordPress can resolve the account URL to that instead and redirect the customer to it – a product page, most often. Re-saving permalinks usually resolves it, because a correctly registered endpoint takes priority. If it persists, rename the conflicting page or product, or change the endpoint slug with the sscp_account_endpoint filter and re-save permalinks afterwards.
The page is blank or unstyled
A theme with its own My Account template that does not render WooCommerce endpoints will show the menu item but no content. Test with a default theme to confirm, then add endpoint support to the custom template.
The tabs you expected are missing
Each tab appears only when its feature is enabled – Buy Credit needs top-ups, Cashback needs cashback, Gift Credit needs gifting, and My Vouchers needs credit vouchers plus something to show. They can also be hidden individually under Dashboard Customisation.