Simple Store Credit

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Give credit to many customers at once (PRO)

Updated September 14, 2026

Bulk credit grants a fixed amount to a whole group of customers in one run – handy for an apology after an outage, a seasonal gesture, or seeding a new wholesale tier. It is a PRO feature, reached from the Bulk Manage Credit button at the top of Store Credit › Customers.

Run a bulk grant

  1. Set Apply to to All users or to a specific WordPress role.
  2. Enter the Amount per customer.
  3. Add a Note – it is stored against every credit history entry the run creates, so make it something a customer will understand.
  4. Click Add Bulk Credit and leave the page open while it works.

The run processes customers in chunks with a progress indicator rather than in one request, so a large customer base does not time out. A confirmation tells you how many customers were credited when it finishes.

Safeguards

  • Each submission carries a one-time token, so a refreshed page or a double-click cannot grant the same credit twice. If you genuinely want to run it again, submit the form again.
  • An unusually large per-customer amount is refused rather than applied, as a guard against a mistyped figure.

Bulk credit always goes to the account balance. There is no undo, so it is worth testing the role selection on a staging site – or with a small amount – before a large run. To reverse one, use the Activity screen to identify the entries and adjust the affected customers back.

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