The Rewards Dashboard is a customer-facing page added to the WooCommerce My Account area. It’s the central hub where customers manage their loyalty programme. It is accessible at /my-account/rewards/ and can also be embedded on any page via shortcode.
Enabling the Dashboard Tab #
Go to Points & Rewards → Settings → Account Tab and ensure Show Rewards in My Account is enabled. This adds a Belohnungen menu item to the WooCommerce My Account sidebar.
Dashboard Sections #
Points Summary #
Prominently shows the customer’s current points balance. Optionally displays:
- Total lifetime points earned
- Pending (delayed) points with countdown
- Current level and badge
- Progress bar to the next level
Ways to Earn #
Lists all active earning methods with the points value for each. For example: “Earn 1 Point per £1 spent” or “100 Points for signing up”. This list is customisable in order and naming from the Earn settings tab.
Claim Rewards #
A visual gallery of all configured rewards. Each reward shows its name, description, icon, and points cost. Customers click Claim to redeem. The button is greyed out if they have insufficient points.
Redeemed Vouchers #
Shows all unclaimed voucher codes the customer has received. Each entry shows the voucher code and discount value with an Apply to Cart button for one-click application.
Points History #
A chronological timeline of all points transactions – earned, redeemed, adjusted, and expired. Each entry shows the date, action name, and points amount. Paginated for accounts with long histories.
Referral Programme #
If referrals are enabled, shows the customer’s referral code, a copyable referral link, and their referral stats (clicks, conversions, points earned).
Dashboard Customisation #
Under Points & Rewards → Settings → Dashboard Customisation, you can control which sections appear, their order, and additional display options.
Embedding on Any Page #
Use the shortcode [simple_points_rewards] to embed specific data points (balance, level, referral link, etc.) anywhere on your site. See the Shortcodes Reference for full details.
Banned Users #
If a customer’s account is marked as “Banned” by an admin (via their customer detail page), the Rewards dashboard is hidden from that customer.