Admin Management Tools

The plugin provides several admin tools for managing your loyalty programme from the WordPress backend.

Customer Points #

Points & Rewards → Customer Points shows a table of all customers with their current balance, lifetime earned points, and level. From here you can:

• Search for a specific customer by name or email.
• Click a customer to view their full points history and make manual adjustments.
• Add or remove a custom number of points with a reason label that appears in their history.
• Set a customer’s account status to “Banned” to exclude them from the programme.

Punkte Aktivitätsprotokoll #

Points & Rewards → Points Activity Log is a full audit trail of every points transaction across all customers. Each row shows:

• Customer name and email
• Transaction type (add/remove)
• Points amount
• Action label and ID
• Date and time
• Associated order (if applicable)

The log is useful for investigating discrepancies, auditing suspicious activity, or confirming that earning rules fired correctly.

Referral Clicks #

Points & Rewards → Referral Clicks shows a log of all referral link clicks, including the referrer, the visitor’s email (if known), the click date, and whether the click resulted in a conversion (purchase).

Migration / Import #

The migration tool allows bulk importing of points data. This is useful when migrating from another loyalty plugin or loading initial point balances. The importer accepts CSV format with columns for user email and points amount.

During migration, the points-earned email is suppressed to avoid sending bulk emails to all customers at once.

Reports & Analytics #

The admin dashboard area provides summary statistics for your loyalty programme including total points issued, total points redeemed, number of active members, most popular rewards, and referral programme performance.