Referral Programme

The Referral Programme lets customers share a unique referral link. When a new customer purchases using that link, the referrer earns points. Configure it under Points & Rewards → Settings → Earn → Referral Programme.

How Referrals Work #

1. Each customer has a unique referral code (visible in their Rewards dashboard).
2. They share their referral link (e.g. https://yourstore.com/?ref=ABC123).
3. When a new customer clicks the link and places an order, the referrer earns points.
4. The referral is tracked via a browser session/cookie.

Earning Type #

Choose how the referrer is rewarded:

• Fixed Points – A set number of points per successful referral (e.g. 200 points).
• Percentage – A percentage of the referred order value converted to points (e.g. 10% of £50 order = 5 points).

Referral Gift Offers (Pro) #

In addition to points, you can offer referred customers (the people clicking the link) a gift to incentivise their first purchase:

• Discount Coupon – A percentage discount on their first order.
• Free Shipping – Free shipping on their first order.

The gift offer message is shown to the referred customer when they arrive via a referral link. You can customise the offer text, show a countdown timer, and restrict the offer to the referred customer’s first order only.

Referral Stats #

Customers can see their referral performance in their Rewards dashboard:

• Total referral link clicks
• Number of successful referrals (converted purchases)
• Total points earned from referrals

Admins can view detailed referral click data in the admin area under Points & Rewards → Referral Clicks.

Shortcode for Referral Data #

Use the 6,727 shortcode to display referral data anywhere:

• http://points-and-rewards.local?ref=TVRCHLVLPF – Outputs the customer’s full referral URL.
• TVRCHLVLPF – Outputs the referral code only.
• 118 – Total referral link clicks.
• 6 – Successful referral count.