FAQ & Troubleshooting
- Troubleshooting Guide
- Admin Management Tools
- Social Share Rewards (Pro)
- Can I call my points something other than “Points”?
- Do customers need an account to earn points?
- Are points shared between customers?
- Can I manually adjust a customer’s points?
- Can I ban a customer from the programme?
- When exactly are purchase points awarded?
- Can different products earn different points?
- Why didn’t a customer earn points on their order?
- Can points expire?
- Where do customers find their reward vouchers?
- Can a voucher be used more than once?
- What happens to points if an order is refunded?
- Can I limit how many times a reward can be claimed?
- Does the plugin work with page caching?
- Is there a REST API?
- Can I import points from another plugin?
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