We'll take care of everything so you can focus on your business.
Taking the stress off your shoulders, we’ll manage and maintain your WordPress sites for you. Choose us and enjoy the peace of mind that your site’s being well looked after, every day.
Monthly Time For Maintenance & Changes
Need help maintaining your WordPress website? Professional and Enterprise plans include free monthly maintenance time. This allows you to get in touch with your maintenance tasks any time! See FAQ: What does “Maintenance Time” cover?
Ongoing Expert UK WordPress Support
Expert UK based WordPress support. Get in touch via email, ticket or live chat, or even text message, with any WordPress or general website queries/questions you may have, and we’d be happy to help. Looking for plugin suggestions, don’t know how to do something, just ask!
Our ‘support widget’ & ‘helpdesk’ will be available on our client area. Create a new ‘support conversation’, or chat to us live quickly and easily, no hassle! You can view all your previous support tickets, chats and emails securely via the support widget & on our client area website. Messages through all platforms (email, ticket, chat & text) will be linked to your widget, so you can view all your past conversations from every platform in one place.
NEW: Get live support directly on your WordPress website dashboard! Create a new ticket/task or chat to us quickly, easily and securely, no hassle, without having to leave your site! Visible to site administrators only.
Custom, Simple & Easy Support Dashboard
We have built a custom support dashboard to make the setup, management and support for the websites on your maintenance plans super easy. Read More
Setup of your plan and websites is a breeze. As soon as you signup for your subscription, you can access your dashboard & view your plan details. You can then get started by submitting your website details via our simple “Add Website” form, filling out all the details we require. Your website will then be added straight to your dashboard, and we’ll get started on setting up your services for that site right away!
On the dashboard you can also access, manage and reply to all of your support conversions, or if preferred you can reply to your conversations via email, and your dashboard conversations will still be updated! You can also submit emergency support tickets on the dashboard.
The dashboard also includes a “Maintenance Log”, which will included a time log of all the maintenance tasks that we have completed on your website, included those that you have submitted, and some tasks we complete on a weekly basis. We can even setup text notifications for you, so you are alerted whenever we complete any maintenance on your site!
You can purchase more discounted “development time” directly on the dashboard. This will instantly add more time to your account, separate from your monthly maintenance time. Your development time can be used any time throughout the year and doesn’t expire (if you keep an active subscription, otherwise expires in 6 months). Development time can be used for more “advanced” tasks that maintenance time may not cover.
On the dashboard, you can request a full backup download of your website from with the last 30 days.
Additionally, you can manage all of your subscriptions, payment & account details, view/download order invoices and more.
Managed WordPress Updates
When new versions of WordPress core or any of your plugins come out, updates will be handled for you, every week, ensuring you’re running the latest version! We will also take care of your theme updates if required, as long as you have the theme license & downloads available, and setup with a child theme (we can help with that).
We always take a backup of your website before updates are made, ready to be restored incase anything doesn’t go as planned!
On some occasions, with major WordPress core updates (such as a new major release of WordPress), and major PHP updates, we will test your site on a staging site before updating your live site.
We will perform WordPress Speed Optimisations on your WordPress to make your site blazing fast, and make sure nothing is slowing it down.
This also includes a free official license of the premium WP Rocket plugin to help with GZIP Compression, Minification / Concatenation, Browser Caching, Database Optimization Fonts Optimization and more.
Your website will also be frequently optimised on a weekly basis, to help increase performance. This includes clearing spam, optimising the code & database and more.
Your websites performance will be frequently monitored to ensure it is running at its best potential and to see what could be causing issues. We will perform a weekly scan of your website performance.
Detailed Weekly Website Reports
You will be sent a weekly report regarding your sites Security and Performance Scans, SEO rankings, up-time percentages, analytics, optimisations, latest plugin updates, recent maintenance tasks and more!
Daily Secure Off-Site Backups
Rest easy knowing that your sites are backed up every single night on a secure off-site location, Amazon S3. You can request a download or restore of a backup any time.
24/7 Uptime Monitoring
Every minute the system will check if your website is down or having problems. If so, we will fix it for you as soon as possible.
Included in Professional & Enterprise Plans. Free Premium SEO plugin, SmartCrawl by WPMU DEV. We will also provide you with weekly SEO ranking updates for up to 30 keywords.
Included in the Enterprise Plan. Our advanced “SEO & Marketing Dashboard” is also available on the Enterprise plan with more advanced tools & features such as tracking daily ranking updates for up to 100 keywords, as well as Backlink Analytics, Competitor Analysis, Page Analytics. Connect Google Anaytics, Google Search Console, Google My Business, Facebook, Twitter, LinkedIn, email campaigns and more!
We’ll provide general WordPress SEO consultancy and guidance for your website, via a free 20 minute review each month, where we will manually analyse your website, reports & audits to look for potential SEO improvements, and send you an email with a summary of our thoughts & suggestions. Your monthly maintenance time can be used to implement the SEO improvements that are recommended by our monthly audits and manual reviews. We are also happy to answer general WordPress SEO questions you may have.
Included in the Enterprise Plan. We will assist you with implementing, monitoring and improving lead generation on your website.
We can also install premium ‘online marketing tool’ plugin ‘Hustle’ by WPMU DEV. Quickly setup email opt-ins, custom ad pop-ups and slide-ins, and floating social bars to drive results and create a following.
Free Keyword Research
We’ll construct some free keyword research for you, and suggest at-least 30 of the best keywords/phrases that could generate great results for your business with either PPC campaigns or organic search via SEO, based on your services and target audience.
As part of the ‘WordPress SEO Consultancy’ and using your monthly maintenance time, we’d be happy to help optimise your site for these keywords, and implement them into your PPC campaigns.
Free Premium WordPress Plugins (£400+ Value)
Included in Professional & Enterprise Plans. Free access and installation of over £400 worth of premium WordPress plugins with valid license and updates. Includes WP Rocket, WP Smush Pro, Smartcrawl Pro, Hustle Pro & more.