WordPress Support & Maintenance

We'll take care of everything
so you can focus on your business.

Taking the stress off your shoulders, we’ll manage and maintain your WordPress sites for you. Choose us and enjoy the peace of mind that your site’s being well looked after, every day.

What’s Included?

Monthly Tasks For
Maintenance & Changes

Need help maintaining your WordPress website? All our plans include free monthly maintenance tasks. This allows you to get in touch with your maintenance tasks any time! Enterprise and Growth plans include unlimited tasks. See FAQ: What do “Maintenance Tasks” cover?

Ongoing Expert UK
WordPress Support

Expert UK based WordPress support. Get in touch via our easy to use support system, with any WordPress or general website queries/questions you may have, and we’d be happy to help. Looking for plugin suggestions, need some site changes, don’t know how to do something, just ask!

Managed
WordPress Updates

When new versions of WordPress core or any of your plugins come out, updates will be handled for you, every week, ensuring you’re running the latest version! We will also take care of your theme updates if required, as long as you have the theme license & downloads available, and setup with a child theme (we can help with that).

 

  • We always take a backup of your website before updates are made, ready to be restored incase anything doesn’t go as planned!
  • On some occasions, with major WordPress core updates (such as a new major release of WordPress), and major PHP updates, we will test your site on a staging site before updating your live site.

We will perform WordPress Speed Optimisations on your WordPress to make your site blazing fast, and make sure nothing is slowing it down. This also includes a free official license of the premium WP Rocket plugin to help with GZIP Compression, Minification / Concatenation, Browser Caching, Database Optimization Fonts Optimization and more. Your website will also be frequently optimised on a weekly basis, to help increase performance. This includes clearing spam, optimising the code & database and more.

Weekly Website
Performance Scans

Your websites performance will be frequently monitored to ensure it is running at its best potential and to see what could be causing issues. We will perform a weekly scan of your website performance.

Detailed Weekly
Website Reports

You will be sent a weekly report regarding your sites Security and Performance Scans, SEO rankings, up-time percentages, analytics, optimisations, latest plugin updates, recent maintenance tasks and more!

Daily Secure
Off-Site Backups

Rest easy knowing that your sites are backed up every single night on a secure off-site location, Amazon S3. You can request a download or restore of a backup any time.

24/7 Uptime
Monitoring

Every minute the system will check if your website is down or having problems. If so, we will fix it for you as soon as possible.

Technical SEO
Cleanups & Support

We’ll run SEO cleanups and optimisations to help kickstart your SEO, and make sure your website is being indexed properly by search engines such as Google. Our premium ‘Growth’ plan also includes advanced SEO consultancy, SEO audits & reports, conversion rate optimisation, and more!

Free Premium WordPress
Plugins (£400+ Value)

Included in Professional & Enterprise Plans.
Free access and installation of over £400 worth of premium WordPress plugins with valid license and updates. Includes WP Rocket, WP Smush Pro, Smartcrawl Pro, Hustle Pro & more.

Simple & Easy
Support System

We have built a custom support dashboard to make the setup, management and support for the websites on your maintenance plans super easy. Our new support tool also gives you an incredibly easy way to securely submit support your tasks and questions to us, directly on your website. This takes literally a few seconds to submit your changes, instead of a few minutes compared to using clunky email communication. See our demo video here. If we are available, and you have a quick question, you can also start a secure live chat with us directly on your dashboard!