Frequently Asked Question

Do you manage WooCommerce websites?

Definitely! The Professional and Enterprise plans fully support websites with WooCommerce (or other eCommerce plugins) and other advanced functionality.

If you are running an eCommerce site, or other advanced functionality, extra attention to detail needs to be take to make sure you site is always running at the best possible performance. We will perform major site changes on a staging version of your site, so any potential issues/bugs can be fixed, before the changes are pushed to your live site.

If your website uses WooCommerce, we will also include a summary of your eCommerce site statistics and sales for the previous week, in your weekly site report.

Before you jump in, though, it’s important to ensure that you’re handling credit card data in a safe way. No matter where you host your website, credit card data should never be passing through your website, meaning credit card data (including card numbers, expiration dates, CVVs, etc.) should never touch your server, your database, your javascript, or other portions of your site’s code.

The best way to handle credit card data on a site is to use a third-party payment processor. Most eCommerce platforms support third-party processors by default, including WordPress platforms. By handling credit card data this way, you can avoid dealing with a complicated set of security policies called PCI-DSS.

There are plenty of third-party processors to choose from. A few of these processors include: Authorize.NET, Stripe, and PayPal. RelyWP has also worked with nearly every WordPress eCommerce product. These eCommerce solutions tie into the third-party processors mentioned above for managing your products, shopping carts, and checkout process. Some of these eCommerce platforms include: WooCommerce and MarketPress. However, WooCommerce is by far the most popular choice.

You will also want an SSL certificate, which we provide one for free with all plans!

If you need help setting up an eCommerce website, or third-party payment processor, get in touch.

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