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FAQ & Troubleshooting

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Why report totals differ from WooCommerce Analytics Order counts and spend can differ between a customer report, the customers list and WooCommerce Analytics. Here is why. Report limited to the most recent 10,000 orders Why a report shows a notice about covering the most recent 10,000 orders, and what to do about it. Attribution shows Unknown or is missing Why the Attribution tab can be empty or show orders with no recorded source, and what can and cannot be fixed. The Cart tab is empty Reasons a customer's cart shows nothing, including expired sessions, guests without an email, and very large session tables. Common problems and fixes Fixes for the issues reported most often: missing menu items, slow or blank reports, empty activity logs and failed exports.